Cost of Private Care: 1st January 2026

Band 1:  High Dependency Care 
Includes, dementia, mental health issues and complex care
£30.56/hour Mon – Fri
£31.56/hour Sat – Sun
Band 2:  Personal care.
Prompting of medication
Administration of eye/eardrops:   Food Prep
£ 29.76/hour Mon – Fri
£ 30.76/hour Sat – Sun
Call out charge£25/ call out Mon – Fri
£35/ call out   Sat – Sun
Telephone check calls£ 1.00 each call – Mon – Friday
£ 1.50 each call – Sat – Sun
Escort Duties (Accompanied) e.g.
Dental/GP/Hospital appointment
Hairdressers/shopping
Leisure activities, or other social events
£29.76/hour Plus 30p per mile
Mon-Fri only
Sitting Service£29.76/hour Mon – Fri only
Domestic tasks£23.00/hour Mon – Fri only
Shopping Service£ 23.00/Hour Plus £1.00 Charge per visit Travel Charge (30p/ mile for longer journeys) Mon-Fri only

Please note:

  • There will be a minimum charge of 30 minutes and thereafter you will be charged by the minute.
  • Appointments cancelled with less than 24 hours’ notice will be charged at the full rate (this will be shown on your invoice as ‘late cancellation’). Do not ask carers to forward cancellations, they MUST come through the office.  
  • Appointments that are continually being cancelled maybe charged (please see client contract for more details)  
  • Double time will be charged on all bank holidays and Easter Sunday, 
  • Double time will be charged on Christmas day and New- year’s day if they fall over a weekend period)
  • Late payment of invoices will incur administration charges 
  • A retainer fee can be arranged for clients who wish to remain on our books if they are absent for more than one week (e.g., hospital admission) (Please see client contract for more details)