Nature of the Services Provided

The service is provided to people requesting care, either directly or through other agencies, which includes:

• All aspects of personal care (often using transfer aids)

• Preparing or assisting with preparation of food

• Shopping, collecting pensions and/or prescriptions

• Operating domestic appliances

• Household cleaning

• Washing and ironing clothes

• Making or changing bedding

• Short term respite (sitting service)

• Escort duties

We ensure that each service user has a copy of their own personal care plan which sets out how the service will be delivered to ensure that desired outcomes and choice of lifestyle are supported.